Petco Fish Policy

Items shipped through white glove delivery or ltl delivery.

Petco fish policy. For live fish invertebrates refunds you d need to contact their customer service. Original cartons should not be opened. Petco just wants to see the dead fish and the receipt to confirm you. Please include the original packing slip.

In store services such as grooming and dog training the purchase of any saltwater fish are nonrefundable. Petco applies a 25 restocking fee on all returns. Exclusions include justfoodfordogs products. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish.

If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died. Live food and frozen food. Prescription food products cannot be returned to a petco or unleashed by petco store. Aquatic gravel and accents.

Returning prescription food products. Fish return policy. Petco or unleashed by petco gift cards. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal.

Well that didnt happen and when i asked to speak to a manager it got worse. Orders exceeding the maximum weight limit of 300 lbs. Cali vinyl pet flooring. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.